Services for PRO's
Save time and money with the Kooyman PRO Service
We know that for all our professional customers it’s essential to finish your projects in time and within budget. So, visiting our stores must be as efficient and easy as possible. That’s why at Kooyman we offer PRO Service. A selection of handy in-store services combined with attractive special promotions and rebates made available only for PRO’s.
- PRO Desk as your one point of contact in the store
- Fast check out at the cash register only for PRO’s at our Megastores
- Revenue-based yearly rebate of 3% (conditions apply)
- Special promotions only for PRO’s
- Priority order picking & delivery service
- Financing / Credit options
- Online access to your PRO account
- 60 days return
- Free usage of our Load & Go trailer for 4 hours
PRO’s sign up for FREE
Are you a general contractor or professional registered at the Chamber of Commerce? Then register for FREE at the PRO Desk at Kooyman Megastore Zeelandia or Jan Noorduynweg to enjoy our special benefits for PRO’s only! You can register up to 3 persons per company who each will receive a personal PRO Card. Only with your PRO Card you can pay at the PRO Check Out.
The PRO Desk is open Monday – Friday from 8:00 AM – 5:00 PM. To check if you qualify to sign up, please read the Pro Services Requirements section below.
The PRO Desk is your one, dedicated point of contact. Our PRO Desk personnel is highly qualified to help you with any question or request that you have. The PRO Desk is open Monday – Friday from 8:00 AM – 5:00 PM.
PRO Check Out
Registered PRO’s can enjoy faster check out with their PRO Card at the PRO Check Out. This special cash register is open Monday – Friday from 7:00 AM – 5:00 PM. You can recognize it by the sign above it.
Rebate program and special promotions only for PRO’s
Based on your yearly purchase amount at Kooyman (with a minimum of Naf. 30.000,-) we will issue an additional rebate of 3% over all purchases with only a few exceptions. See Pro Service terms and conditions for more details. As a registered PRO you will also be kept up-to-date with the latest email promotions geared specially for PRO's. This way you are the first to know what we have on sale.
60 Days return
Bought the wrong product? Normally you can return your products within 30 days. But for our PRO's we've extended our return policy and you can return your items within 60 days!
Priority order picking & delivery service
We offer you the option to submit your order so we have it ready when you visit our store. This is offered from Monday – Saturday according to the following schedule:
Orders submitted before 8 AM
Order pick-up the same day between 12 PM – 6 PM
Orders submitted before 12 PM
Order pick-up the same day between 4 PM – 7 PM
Orders submitted before 2.30 PM
Order pick-up the same day between 6.30 PM and 7 PM
Orders submitted before 3 PM
Order pick-up next day between 7 AM and 12 PM
We are happy to deliver your order at your construction site. Our delivery service is offered from Monday – Saturday according to the following schedule:
Orders submitted before 3 PM
Same day delivery
Orders submitted after 3 PM
Next day delivery before 12 PM
For purchases up to Nafl. 1000,- we charge Nafl. 37,50 for delivery. With a purchases worth more than Nafl. 1000,- we charge Nafl. 65,-.
Financing / Credit options
In case you need extra purchasing power to expand your business we can offer you financing options. Please ask for the possibilities at the PRO Desk.
Online access to your PRO Account
To help you with your administration you will receive an account to Kooyman Customer Portal to be able to manage your account, authorized persons and statements any time anywhere.
PRO Service terms & conditions
- Any firm that is officially registered at the Chamber of Commerce can register for the Kooyman PRO Service.
- Only the owner and/or director (the ‘PRO’) of the firm can apply for the Kooyman PRO Service.
- The PRO must handover a valid photo ID, valid Chamber of Commerce registration number and Fun Miles number.
- In case the PRO doesn’t have a Fun Miles account, Kooyman provides a Fun Miles account for free.
- The PRO must have an e-mail account.
- A registered PRO gets issued a card which gives them access to in-store services and special promotions.
- A maximum of 3 PRO cards per company is allowed.
- Account holder provides the names for the additional PRO Card holders.
- The PRO Card is issued personally. Others cannot use the PRO Card.
- The PRO Card is property of Kooyman. A lost or stolen card must be reported at the PRO Desk in person or via mail or phone.
- The 3% rebate program of Kooyman requires a yearly minimum purchase amount of Nafl. 30.000,-. The rebate is calculated after the end of each calendar year.
- Purchases of Cement and purchases that already have been subject to discounts or rebates do add up for calculating the Naf. 30.000.- threshold but do not qualify for 3% rebate themselves.
- The accountholder of the Kooyman PRO Service is responsible for notification of any account changes e.g. address, company name changes, authorized persons, etc.
- A PRO account is automatically barred after 6 months of inactivity, in which case it needs to be reactivated at the PRO desk before it can be used again. A barred PRO account never releases the PRO accountholder from any payment obligations.
- These terms and conditions have been last updated in January 2020.