Return & Refund

You can return all products ordered online at the return desk in our store. Our 30-Day return policy applies, and you will need to bring your invoice. Without an invoice, returns cannot be accepted.  
For any returned item(s) up to Bbd$ 200.00 our standard operating procedure applies. This means you will receive a voucher when returning the items, which can be used for payments in-store or can be exchanged into cash. If you have paid online with your VISA or Mastercard and the returned amount is over Bbd$ 200.00, Kooyman will issue a refund to your account within 7 working days. 
For any further questions about our return policy, please contact us at: