Return & Refund


Return Policy

  • Online purchases can be returned at our store within 30 days with a valid invoice. Returns cannot be accepted without an invoice.
  • For returned item(s) with a value of up to $ 200.00, you will receive a voucher, which can be used for in‑store purchases or exchanged for cash.
  • If you paid online with VISA or Mastercard and the returned amount exceeds $ 200.00, Kooyman will issue a refund to your credit card within 7 business days.

For any further questions about our return policy, please contact our Online Customer Service .