Return & Refund
You can return all products ordered online at the return desk in our store.
Our 30-Day return policy applies, and these are our terms:
You will need to bring your invoice. Without an invoice, returns cannot be accepted.
For any returned item(s) up to $200.00 our standard operating procedure applies. This means you will receive a voucher which can be used for payments in store or can be exchanged into cash.
If you have paid online with your VISA or Mastercard and the returned amount is over $200.00 Kooyman will issue a refund back to your credit card within 7 working days.
For any further questions about our return policy, please contact us at: Online Customer Service